
How can I get help with my immigration or citizenship application?
There are several ways to get help with your application, depending on what you need help with. The fastest and most affordable way to get help with your application is to use our online resources.
Instruction guides
Most programs you can apply for have an application package with an instruction guide. The guide provides tips and information on
- how to fill out your forms
- pay your fees
- submit your application
Find the instruction guide for your program.
There are also some online applications that allow you to apply without a guide. The online application will take you through all the forms you need to fill out, as well as paying your fees and submitting your application. If you need help with a question or document, click on the help icon (a question mark).
Before you apply, you should still visit the website to understand eligibility requirements, the application process and what to expect after you apply:
- Express Entry (permanent residence for skilled workers)
- International Experience Canada (work and travel program for youth)

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Frequently asked questions and how-to videos
Our online Help Centre has answers to over 800 questions to help you with your application. Type a topic or keyword into the search field to find questions about it.
- List of all topics
- Top questions about technical problems
- Definitions of common words we use
You can also find how-to videos in our video centre. Type the topic you’re interested in into the search bar to find videos about it.
In-person help
For help in person, you can use a representative. If you’re outside Canada, you can also go to a visa application centre (VAC).
Use a representative
A representative is anyone (family, friend or paid advisor) who helps you with your application and who has your consent to get information about your file.
You don’t need to hire anyone to help you with your application. You can get all the forms and information you need to apply for free. Hiring someone doesn’t guarantee that we’ll approve your application or process it faster.
- Learn about using a representative
- How to fill out the “Use of representative” form to appoint a representative
Go to a visa application centre (if you’re outside Canada)
Visa application centres (VAC) are private businesses that accept applications and make sure they get to the right visa office. There is a fee to use a VAC.
A VAC can
- serve you in your local language
- make sure your application is complete
- collect your fingerprints and photo (biometrics)
VAC don’t have services for every application. They can help you with
- study or work permits
- visitor visas (temporary resident visas)
- travel documents for permanent residents
If you’re currently in the United States, you can also give your biometrics at an Application Support Center.
If we haven’t answered your question
If you already have an application in progress, learn how to update it or check its status.
If you have general questions about a program or service, contact us through our Web form.

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Hei!
I’m from Afghanistan, i night helping i can’t living
in my cantry
I will live
Please help me
If you are preparing for IELTS to support your Canadian immigration job or study journey… 🍁
http://www.canadavisa.shoptorsi.com
http://www.global-scholarship.shoptorsi.com
http://www.globaljobs.shoptorsi.com
You are probably wondering what practice materials will help you get your best score on test day.
I am the citizen of Afghanistan and our situation is very bad in Afghanistan you know the Taliban attacked to all cities and our country now locates in a very bad situation and everyone wants to leave Afghanistan so you know specially the people that they service for others in Afghanistan and the help people more _ more so my mother in the past she worked in an institute that it was established by a foriegn country by the name of pamlarana and now the Taliban threaten us for working in this institute and my mom serviced for the women right roughly for 2 year and she was the chairwomen of that place so in this case now we are in threaten of taliban I mean under pressure of taliban and I taught English language in one of the courses in kabul city so in this case even the threaten me as well as and about my family I have 1 sister and 2 brothers so in general we are 5 people in our family so now I demand you please send us an invitation card or a visa for saving our life as soon as possible.🙏🙏
If you are preparing for IELTS to support your Canadian immigration job or study journey… 🍁
http://www.canadavisa.shoptorsi.com
http://www.global-scholarship.shoptorsi.com
http://www.globaljobs.shoptorsi.com
You are probably wondering what practice materials will help you get your best score on test day.
Hi my name is sarbeland meer I was working in but now I am in the problem so please help
If you are preparing for IELTS to support your Canadian immigration job or study journey… 🍁
http://www.canadavisa.shoptorsi.com
http://www.global-scholarship.shoptorsi.com
http://www.globaljobs.shoptorsi.com
You are probably wondering what practice materials will help you get your best score on test day.
Hello, I’m in Afghanistan
Here the security is very bad
Please help us
If you are preparing for IELTS to support your Canadian immigration job or study journey… 🍁
http://www.canadavisa.shoptorsi.com
http://www.global-scholarship.shoptorsi.com
http://www.globaljobs.shoptorsi.com
You are probably wondering what practice materials will help you get your best score on test day.